Advertising AI

How to Advertise Your Business: Free and Paid Ways, Costs, and a First-Month Plan

How to advertise a small business: what a customer is worth, free channels, paid channels and what each costs in 2026, how much to spend, how to measure it, and a week-by-week first-month plan.

Published
Nov 2026
Reading time
6 min
Sources
8

Advertise where people already look for what you sell before paying to reach people who are not looking. For most small businesses that means a free Google Business Profile and reviews first, then search ads or Google Local Services Ads, then social ads, with every dollar judged against what a new customer is worth to you. Ads inside AI assistants are the newest place on that list, and they sit with search: they reach people at the moment they describe what they need.

First, know what a customer is worth

Before you choose a channel, know one number: what a new customer is worth to you after costs. Every advertising decision below is a comparison against it. It comes from two things you already know, your margin on a typical sale and how many inquiries turn into sales.

Take a hypothetical plumber. A typical job brings in $400 and leaves $200 after parts and labor, and one in three leads becomes a job. That plumber can pay up to about $66 per lead and break even on the first job. WordStream's 2026 median cost per lead for Google search ads is $66.69, so the median search lead is break-even for this business, a loss for one with thinner margins, and a bargain for one whose customers come back every year.

Write your number down. A channel that costs more per customer than a customer is worth is not working, however many clicks it reports.

Free ways to advertise your business

  • Google Business Profile. Google says "creating a Business Profile and listing your business on Google is free", and the profile is what appears when people search for your type of business on Search and Maps. Fill in every field: hours, services, service area, photos.
  • Reviews. In BrightLocal's 2026 survey of 1,002 US consumers, 97 percent read reviews for local businesses, and 47 percent said they won't use a business with fewer than 20. Ask every satisfied customer, and reply to every review.
  • Your existing customers. An email list or text list of past customers costs almost nothing to keep and reaches people who already trust you. A referral offer turns them into advertising.
  • Local partners and press. Businesses that serve the same customers, such as a realtor and a mover, can refer to each other. Local news and community groups cover openings, milestones and events.
  • Social media pages. Post where your customers already spend time, and link the page from your profile and receipts.

Free channels take time, and they mostly reach people who already know you or are already looking. Paid channels reach more people, faster.

Paid advertising channels for small businesses.
ChannelYou payBest for
Local Services AdsPer leadHome and local services
Search adsPer clickPeople already searching
Social adsMostly per impressionReaching new people
Retail mediaPer clickProducts on marketplaces
AI conversation adsPer click or impressionPeople deciding now
Direct mail, radio, OOHPer piece or scheduleLocal reach

Google Local Services Ads

For plumbers, electricians, cleaners, lawyers and other local services, Local Services Ads appear on Google Search for people looking for that service. Google's pitch is to "pay only for leads related to your business and the services you offer", where leads arrive as phone calls and messages through the ad, and the ads carry a "Google Verified" badge. Paying per lead rather than per click makes the cost-per-customer math simple.

Search ads

Search ads on Google and Microsoft Bing show when someone types a query you bid on. You set an average daily budget for each campaign, and Google's budget rules allow it to spend up to twice that on a busy day while capping the month at 30.4 times the daily amount. WordStream's 2026 medians for US search campaigns are $5.42 per click and an 8.18 percent conversion rate. Bid on the words customers use when ready to buy ("emergency plumber near me"), not the words they use when researching.

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Social media ads

Facebook and Instagram ads reach people who are not searching, chosen by location, interests and behavior. Meta's own guidance is that "the recommended practice is to start with at least $5 for your budget and to choose a duration over six days", and it notes it may spend up to 75 percent over your daily budget on some days. For lead campaigns, WordStream puts the median at $1.80 per click and $27.39 per lead. Social leads cost less than search leads, but those people were not looking when they saw the ad, so compare cost per customer, not cost per lead.

Ads in AI conversations

Many people now ask AI assistants for recommendations they used to search for: a dentist who takes their insurance, a gift under $50, software for a five-person team. Ads in AI conversations are sponsored placements shown beside the answer, matched to what the person asked and labeled as ads. OpenAI said ads in ChatGPT reached a $1 billion annualized run rate in under 200 days, a company-stated figure, and that "CPC and outcome-optimized bidding now account for the majority of campaigns."

Thrad is a DSP for ads inside AI conversations: advertisers bid on conversational intent in real time, with delivery in under 500 milliseconds, across 20+ countries, with one budget and one report across every AI app. Campaigns launch from the self-serve platform with CPC or CPM pricing, full control, and no minimum spend. Launch a campaign from self-serve.

Traditional advertising

Direct mail, local radio, billboards and local print still reach people in one area at once. Put a unique phone number, code or web address on each so you can count the responses. Our guide to the types of advertising covers each one.

How much to spend on advertising

There is no single right amount, but there is a useful floor: enough to get a few customers in a month, so you can see whether the channel works. Using the plumber's numbers, three customers from search ads means nine leads, or about $600 at the median cost. A budget that buys one lead a week tells you almost nothing.

  • Start with one paid channel, the one closest to existing demand.
  • Set a monthly test budget you can afford to lose, sized to produce a handful of customers.
  • Hold it steady for four weeks before changing much; daily results are noisy.
  • Scale what beats your number, and cut what does not, before adding a second channel.

Our paid media guide covers pricing models and budget shares in more depth, and our comparison of digital advertising platforms lists each platform's minimums.

How to tell whether your advertising works

Platforms report clicks and conversions they can see, which is a starting point, not a verdict. Track what reaches you: calls, form fills, bookings and sales. Use a call-tracking number or a separate landing page per channel, and ask every new customer how they heard about you. Divide each channel's spend by the customers it brought, and compare that with what a customer is worth. Our performance marketing guide goes deeper on measurement.

A first-month advertising plan

  1. Week 1. Work out what a customer is worth. Claim and complete your Google Business Profile, and ask your last 20 customers for reviews.
  2. Week 2. Choose one paid channel closest to demand: Local Services Ads for local services, search ads for most others, retail media if you sell on a marketplace. Set up tracking before the first dollar.
  3. Week 3. Launch with a test budget sized for a few customers. Check daily for broken tracking or wasted spend, not for results.
  4. Week 4. Count customers and cost per customer. If it beats your number, raise the budget; if not, fix the offer, the keywords or the landing page before trying a new channel.

Common questions

What is the best way to advertise a small business?

Start where people already look for what you sell: a complete Google Business Profile, reviews, then search ads or Local Services Ads. Add social ads to reach new people once you know what a customer is worth and which channel brings them in at a profit.

How can I advertise my business for free?

Create a free Google Business Profile, collect reviews, email or text past customers, set up referral offers and local partnerships, pitch local press, and post on the social platforms your customers use.

How much should a small business spend on advertising?

Enough to win a few customers a month on one channel, so you can judge it. Work out what a customer is worth after costs, then set a test budget that can buy several customers at the channel's typical cost per lead.

Is Google or Facebook better for advertising a small business?

Google search reaches people already looking, so leads are warmer and cost more: a $66.69 median cost per lead in WordStream's 2026 data. Facebook reaches people who are not looking yet, at a $27.39 median for lead campaigns. Compare cost per customer, not per lead.

What are Google Local Services Ads?

Ads for local service businesses that appear on Google Search with a Google Verified badge. Businesses pay per lead, such as a call or message, rather than per click.

Can small businesses advertise inside AI assistants?

Yes. Sponsored placements now appear beside answers in AI assistants, bought per click or per thousand impressions, and some platforms launch them self-serve with no minimum spend.

Sources

  1. Google, "Business Profile." https://business.google.com/us/business-profile/
  2. Google Local Services Help, "Getting started with Local Services Ads." https://support.google.com/localservices/answer/6224841
  3. Google Ads Help, "About average daily budgets." https://support.google.com/google-ads/answer/6385083
  4. Meta for Business, "Facebook and Instagram ads pricing and cost." https://www.facebook.com/business/ads/pricing
  5. WordStream, "2026 Google Ads benchmarks," updated September 16, 2026. https://www.wordstream.com/blog/2026-google-ads-benchmarks
  6. WordStream, "Facebook ads benchmarks 2026," updated September 15, 2026. https://www.wordstream.com/blog/facebook-ads-benchmarks-2026
  7. BrightLocal, "Local Consumer Review Survey 2026." https://www.brightlocal.com/research/local-consumer-review-survey/
  8. OpenAI, "Expanding access to AI with ChatGPT ads," August 31, 2026. https://openai.com/index/expanding-access-to-ai-with-chatgpt-ads/

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