Welcome to Thrad. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect data when you use our website and services.

1. Information we collect

We collect only what we need to run the Site and respond to you.

Information you give us. When you contact us, book a call, request a demo on the website, we collect details such as your name, work email, company, and the content of your message or request.

Information collected automatically. When you browse the Site, we and our analytics providers may collect standard technical data, through cookies and similar technologies. Non-essential cookies run only where you accept them through our cookie banner.

We do not collect special-category data (such as health, biometric, or political or religious data) through the Site, and we ask that you not send it to us.

2. How we use your data

• To respond to your enquiries, calls, and demo requests;

• To create and manage your account, if you have one;

• To operate, secure, and improve the Site;

• To send you product or marketing updates where you have asked to receive them or where otherwise permitted by law — you can opt out at any time;

• To meet our legal obligations.

3. Legal bases (GDPR / UK GDPR)

• Consent — for non-essential cookies and analytics, and for marketing emails; you can withdraw it at any time.

• Legitimate interests — to keep the Site secure and functioning and to understand how it is used, balanced against your rights.

• Legal obligation — where the law requires us to retain or disclose data.

4. Cookies & similar technologies

Our cookie banner lets you accept or reject non-essential cookies. You can change your choices at any time through the banner or your browser settings.

5. How we share data

We do not sell your personal data. We share it only with:

• Service providers who help us run the Site under contracts that require them to protect it;

• Authorities or third parties where required by law;

6. International data transfers

Our infrastructure is hosted in the United States. Where data is transferred from the EEA or UK, we rely on the European Commission's Standard Contractual Clauses and, for the UK, the ICO International Data Transfer Addendum, together with appropriate safeguards.

7. Data retention

We keep enquiry and contact data for as long as we need it to handle your request and for a reasonable period afterward. We delete or anonymise data when it is no longer needed.

8. Data security

We protect your data with industry-standard security controls, including encryption in transit and at rest, least-privilege principle, and continuous monitoring.

9. Children

The Site is not directed to children, and we do not knowingly collect data from anyone under the applicable age of consent (for example, under 13 under COPPA, or under 16 where a higher age applies under the GDPR).

10. Changes & contact

We may update this Policy from time to time. Questions or requests: contact@thrad.ai.